AeroKeeper Privacy Policy

At AeroKeeper, your privacy is a top priority. We are committed to protecting the personal and operational information you share with us when using our website, AI-driven aviation tools, and related services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with AeroKeeper.com or our associated applications (collectively, the “Services”).

By using our Services, you agree to this Policy and consent to the collection and use of information as described below.

1. Information We Collect

We collect information to deliver and improve our Services, enhance security, and provide you with a customized user experience.

a. Information You Provide

You may provide personal or business information directly when you:

Create or update an AeroKeeper account

Subscribe to our mailing list or newsletter

Submit an inquiry or contact form

Upload aviation maintenance data, Due Lists, logbooks, or documents

Participate in product demos, beta programs, or surveys

Examples include:

Name, company name, and contact information (email, phone number)

Login credentials and account preferences

Aircraft, fleet, or maintenance data you upload

Payment details (if applicable for subscription or service purchase)

b. Automatically Collected Information

When you access our website or app, we automatically collect certain technical information to enhance functionality and ensure security.

This may include:

IP address and general location

Browser type, operating system, and device information

Pages visited, features used, and interaction timestamps

Referring URLs or campaign sources

Cookies and similar tracking technologies

We use this data to understand how AeroKeeper is used, improve performance, and secure our environment.

c. Information from Third Parties

We may receive limited data from third-party partners such as analytics tools, integration systems, or ad networks.
All such data is handled in accordance with this Policy and relevant data-sharing agreements.

2. How We Use Your Information

We use the collected data to:

- Operate, maintain, and improve our platform and AI tools

- Provide customer support and respond to inquiries

- Personalize the user experience and recommendations

- Send updates, marketing communications, and product releases (if opted-in)

- Detect, investigate, and prevent unauthorized access or security incidents

- Comply with applicable laws, regulations, and aviation standards

AeroKeeper does not sell, rent, or trade your data with third parties.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:

Contractual necessity – to deliver our Services and support.

Legitimate interests – to improve user experience and ensure security.

Consent – for optional communications and marketing.

Legal obligation – for compliance with aviation, tax, or data regulations.

4. Cookies & Tracking Technologies

AeroKeeper uses cookies, web beacons, and similar technologies to improve usability and performance.

You can:

Accept or decline cookies via your browser settings.

Clear or block tracking at any time.

Continue to access basic content even if some functionality is disabled.

We use:

Essential cookies – for authentication and site functionality.

Analytics cookies – to measure performance and user behavior.

Marketing cookies – to provide relevant content and retargeting (only if consented).

5. Data Storage & Security

We implement strict safeguards to protect your data from unauthorized access, alteration, or destruction.

Encryption: All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

Secure Hosting: Our systems are hosted on cloud providers certified under ISO 27001, SOC 2, and FedRAMP.

Access Control: Access to data is limited to authorized personnel with need-to-know clearance.

Monitoring: Continuous system monitoring and regular penetration testing ensure ongoing protection.

6. Data Retention

We retain data only for as long as needed to fulfill the purposes described in this Policy, unless a longer period is required by law.

When data is no longer required, it is securely deleted or anonymized.

7. Data Sharing & Disclosure

We may share limited information in the following cases:

With Service Providers: Trusted vendors that help us operate (e.g., hosting, analytics, payment processing).

For Legal Reasons: When required by law, subpoena, or regulatory request.

Business Transfers: In case of merger, acquisition, or asset transfer, provided that equivalent data protection standards remain in place.

All partners are contractually bound to maintain confidentiality and data protection standards consistent with AeroKeeper’s policies.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.

Correction: Update or correct inaccurate information.

Deletion: Request deletion of your data where legally permissible.

Restriction: Limit how your data is used in specific situations.

Portability: Receive your data in a machine-readable format.

Opt-Out: Withdraw consent for marketing or non-essential data processing.

To exercise these rights, contact [email protected].
We may require identity verification to protect your information.

9. International Data Transfers

AeroKeeper operates globally and may process data on servers located in the United States or other countries.
We ensure all transfers comply with relevant data protection laws and utilize standard contractual clauses where required.

10. Children’s Privacy

AeroKeeper is intended for professional and business use only.
We do not knowingly collect data from individuals under 18.
If you believe a minor has provided personal information, please contact us immediately so we can remove it.

11. Marketing Communications

You may choose to receive updates, newsletters, or promotional materials from AeroKeeper.
You can unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting [email protected].

Even if you opt out of marketing, we may still send transactional or operational communications (e.g., account notifications, billing updates).

12. Links to Other Websites

Our site may contain links to third-party websites or resources.
AeroKeeper is not responsible for the privacy practices or content of those sites.
We encourage users to review external privacy policies before providing any personal data.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of AeroKeeper after any changes constitutes acceptance of the new Policy.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

📧 [email protected]

Final Statement

At AeroKeeper, we combine aviation experience with advanced AI — but our foundation will always be trust, security, and privacy.
We continuously invest in technology and governance to ensure your maintenance data and business information remain safe, compliant, and confidential.

Last Updated: November 2025